Support & Resources
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Find answers fast so your crews stay in the field, not on hold. Search our knowledge base or reach our team directly.
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Still need help?
Our support team is here to assist you
Live Chat
Real-time help from people who know construction software — not a generic chatbot.
Available Mon-Fri, 9AM-6PM PST
Email Support
Detailed questions? Our team responds within 24 hours, not 24 business days.
support@erectos.comResponse time targets vary by plan — see your contract.
Phone Support
Available on select plans. We'll loop you in with the right person on a scheduled call.
Schedule a CallCoverage tier set per engagement.
Not Finding What You Need?
Request a demo and we’ll walk you through it with your data.